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Posts Tagged ‘Management’

Social media essential for IT service management
As employees increasingly expect same level of interaction between corporate and online lives, failure to integrate social elements in business environments will create issues for IT departments.
Read more on ZDNet Asia

Businesses ignoring social media at their own peril
Access to social media facilities is now a key requirement in IT service management, and organisations that delay implementation could be making a big mistake, according to Ovum. In a new report the independent technology analyst claims that IT users will increasingly view “social software” as a must-have, and failure to provide it could result in issues for IT departments. Mark Blowers, Ovum …
Read more on iTWire

Salesforce.com seeks social media edge with Radian6 buy
Salesforce.com’s 6 million purchase of privately held Radian6 will allow the cloud-based software maker help its clients track customer trends on social media sites such as Facebook and Twitter.
Read more on Reuters via Yahoo! News

2011 Back by Popular Demand, Global Strategic Management Institute Brings Social Media Strategies Summit to San …
Social Media Strategies Summit offers innovative ideas and insights to challenge and motivate perceptions on social media marketing
Read more on PRWeb via Yahoo! News

2011 Back by Popular Demand, Global Strategic Management Institute Brings Social Media Strategies Summit to San …
Social Media Strategies Summit offers innovative ideas and insights to challenge and motivate perceptions on social media marketing (PRWeb January 04, 2011) Read the full story at http://www.prweb.com/releases/SocialMediaSummit/2011/prweb4937834.htm
Read more on PRWeb

Mayfair disruption was planned via social media, mall manager says
The incident that brought more than 100 disruptive teens to Mayfair Mall Sunday was planned through social media, probably on Facebook, mall manager Steve Smith said Tuesday.
Read more on Milwaukee Journal Sentinel